Kind words from the FileMaker community.
Two decades of plugins, integrations, and support — here’s what the developers and teams who lean on 360Works have to say.
“I have had the pleasure of working with 360Works for the past 2 years, and I have been thoroughly impressed with their level of service. From the moment I reached out, their team was incredibly responsive and professional. I would highly recommend their services to anyone seeking reliable and efficient FileMaker Pro solutions.”
“360Works has been so amazing to work with. I have worked with a lot of companies over the years, and you all are by far the cream of the crop. In addition to the quality work, Josh always chuckles at my warped sense of humor — and that puts him at the top of my list.”
“By the way, your customer support is by far the best we've ever received from any company or vendor we work with. In healthcare technology we work with a ton of vendors, and rarely do we find one that offers real-time, common-sense support — nor one that is actually entirely familiar with both their own product and ours.”
“Thanks so much for a great start to our contract. Looking forward to making progress on this MCS Registration database. That one has been giving us indigestion for awhile now”
“We have just upgraded all primary RCC servers to the latest Zulu and Email plugin versions. They are FAST and they work WELL.”
“My hats off to you… Although I am still tweaking, today I really tested heavily MirrorSync, and man … I've got to say WOW. It's quite impressive how well it works!!! And pretty darn quick as well. I just wanted to give you a pat on the back for it … very impressive!”
“We now have 5 servers with 360Works, and were converting over 40 of our clients to MirrorSync 6… we also used 360Deploy to migrate all our data from one server to another. Above all, I would commend Junior… he was VERY responsive and truly went 'above and beyond.' So far it's been fairly seamless for our users.”
“Thank you to your team for getting these deployments over the line, and a special thanks to Adam and Jesse for analysing the logs in real time to hone performance down to an amazing 3-minute cycle. Not only will we have a very happy client, we now have a much better understanding of MirrorSync.”
“This purchase was secured due in no small part to the excellent support we received while evaluating two of your products.”
“We love MirrorSync, want to update our email to CloudMail....looks like it's going to solve more of our problems for us, Thanks!”
“We've had great success implementing some of your 360Works products from our developers portfolio already, it's added some great functions to FileMaker for us!”
“We have had nothing but great experiences with 360Works' support of their product as well.”
“We use 360Works plug-ins with our clients without hesitation. They're easy to implement, and work dependably, and KEEP working dependably.”
“Jesse, Want to take a minute to thank you for your assistance to resolve the issue I had. In today's digital world, tech support is getting further and further away, but not at 360works! Thank you!!”
“We love using your stuff.”
“Really appreciate your help - I've heard from numerous other developers that your entire team are unbelievably fast and responsive, and I'm pleased to have witnessed that first hand now — inspires a lot of confidence in using your products for mission-critical processes.”
“…they are crackerjack team of passionate developers quick to remedy and enhance the product.”
“This is my second [360Works] product. You make great stuff and your full featured demos are just good business. I have 110,000 medical images being served with supercontainer. FTPeek will upload these same images after encryption.”
“I wanted to publicly thank Sam Barnum for OUTSTANDING customer support. I needed inline graphics in outgoing 'blast' emails for a client; we use 360Works' Email plug-in for its ability to run server-side. Sam responded immediately, offered to add it to the plug-in, and built it for me in very short order… THANK YOU SAM, and thank you 360Works.”
“Last summer (I believe) my client purchased the "Plastic" plug-in which I installed and it worked just like we needed it to work. I / We appreciate the quality work that your company produces.”
“We purchased your Plastic plug-in to replace one from another company, and it's far superior to what we were using. Sterling assisted with the implementation and even improved some of my scripting. He was so talented that I learned as much from him as I did at the last developer conference. Thank you for the great plug-in!”
“Great Work!!”
“I really appreciate the level of customer service you've offered on your products. Your Supercontainer and Plastic plug-ins work great, and they're easy to configure/deploy. We always strive to go the 'extra mile' for our clients, so it's really refreshing to be on the receiving end of sterling customer service.”
“I've used plug-ins from nearly every vendor, and can say unequivocally that your products are the best of the bunch. 360Works products are delivered with straightforward documentation, high quality, and simple licensing terms. You continue to impress with quick response times for support and feature requests.”
“I have found that 360Works have been more than helpful when I have been having problems with their demo product, due mainly to my own limited IT skills. They were quick to respond with useful suggestions. I could not have asked for more help.”
“I always avoided plugins… but what [ScriptMaster] adds to the FM-world is simply amazing! I have been ScriptMaster for more than a year … in the past few days I've been working with FTPeek and SuperContainer, now our paperless account workflow really flows ;-)”
“You really have no idea how happy we are with you and 360works. We've been struggling for months with other plugins and solutions to get the job done. And now, after just a few days with you almost everything works.”
“I've really enjoyed working with Sterling over the past several months. He does a great job for us and is super responsive. We've been really happy with his development.”
“Again I am humbled by your immaculate support system. I'm sure I speak for Kirk when I say how much I appreciate your teams effort in helping us attaining our goals using your products. You guys go above and beyond, thanks again.”
“I want you to know how great Sterling Rouse did helping me understand and install the plugin. He called me on a Saturday night and walked me through my configuration needs. Being in the service business myself, I recognize EXCELLENT customer support when I experience it. You should have a very successful business if you have employees like Sterling.”
“360Works' amazing products and great support continue to impress me.”
“Thanks for the quick response, your company is awesome to work with!”
“You guys make some great products which we will be using in our solutions. I appreciate the support. I just wish most companies would have support like this.”
“I have only one thing to say… "YOU GUYS ARE AWESOME!" Thank you!”
“Your customer service is absolutely amazing, especially Obinna Oparah. I've contacted him several times for help with SuperContainer, and each time he's taken the time to slowly explain and even demonstrate the fix. He's patient and thorough, and an asset to your company… I'll recommend you to everyone I can.”
“Thanks Obinna… I think you would be a fun person to have a couple of beers with! Too bad you are 3000 miles away. Have a virtual beer on me.”
“I am impressed with the speed you came up with the solution. You really live up to your outstanding reputation and I would gladly recommend you to anyone in need of professional assistance for FileMaker. You're a credit to your industry!”
“Sensational service. Much appreciated.”
“I just logged onto the new GDBBS recruitment/interview website. All I can say is WOW. Thank you for implementing this. Fantastic - really fantastic. No paperwork, no "packets" or "bundles" being circulated. This must have been a helluva lot of work, but from this end and at this stage, this looks and feels a bloody sight better than the old system.”
“The quality of the service rendered here was excellent.”
“I downloaded the files and tested it on Mac and WIN7. Excellent! Everything works as expected. Many thanks for your swift customer support and great products!”
“I would like to express my appreciation for the timely, effective, and professional support provided by Obinna Opara. He was polite and demonstrated a sincere desire to help provide an appropriate solution. It speaks well for 360Works.”
“I did a very complex project retrieving PDF attachments from emails and parsing them with Email and Scribe, and it went very well; 360Works is the first place I look for a plug-in. You'll be pleased to know your products saw production use in the human-trial phase of a new cancer medication, coalescing data from multiple clinical partners for FDA reporting.”
“You correctly identified the problem, I tried it out, and it worked! I can't tell you how de-stressed I just got. This has been almost two and a half days of re-writing code and re-running scripts, and e-mailing users. This is great. Your support has been superb! Thank you again so much!”
“Wow. What excellent follow-up. This is certainly a rare behavior these days. I should not be surprised since 360Works has demonstrated excellence in everything they produce. You've addressed my questions perfectly… Thank you for taking the time to respond. My confidence in anything coming from 360Works was again reinforced.”
“I would like to acknowledge Obinna Oparah for his superb support in helping to identify an issue with SuperContainer. While the problem turned out to be insignificant and easily remedied, it nevertheless caused considerable stress and time investment. Obinna was extremely helpful and persistent, and kept working with me until the problem was solved. Kudos to [him] and 360Works support.”
“Thank you for your reply and consideration on the phone. I only wish I could have the same kind of service every time I called a business. To actually get someone on the phone the first time I call, that knows what he is talking about and follows up is a rarity indeed these days.”
“Thank you! I am looking forward to using Scribe! Your work and your staff make FileMaker really competitive in the database market.”
“I just want to pass kudos to Sterling for some masterful programming and being so responsive, and to Ronnie for knowing what to ask for and what to do with it when it comes. The outcome is awesome.”
“Congratulations Jesse and to the whole 360Works team! It's well deserved and the community is lucky to have you making such great tools for us!”
“I was lucky enough to just speak with one of your associates, Michael over the phone. He was a joy to deal with. He was knowledgeable, friendly, patient, and very helpful.”
“Today, I did a screen share with Will and I have to say, he was excellent at all levels. I am very satisfied with the level of service he provided… The service I received today was beyond my expectations and I would like to commend Will for the great job he did.”
“After 3 years running various 360Works plugins, we hit a problem that stumped our IT people for most of a day. Jeremy graciously stayed 2 hours late (on a Friday!), analyzed the error reports, and pinpointed a fix… people tend to complain more than they praise, so I wanted to share a success story.”
“Why did it take me so long to find this awesome plugin, Scribe. I had been programming in the layouts inside FileMaker to print out, but this is a much more flexible solution. Great solution to a MAJOR headache I was having.”
“As I have experienced a lot with 360Works you didn't just take care of the issue but went way beyond the "call of duty" so to speak, for which I am deeply grateful. It is this kind of attitude, along with the endless innovation in your products, that is the basis of your well earned success.”
“I appreciate that you have a solid team of sharp and nice people, and I just wanted to express my appreciation for taking my transition concerns seriously and acting accordingly. It just reinforces to me that my decision a year ago to work with 360Works was the right one.”
“360Works are the go-to FM vendor of choice when you need your solution to work perfectly.”
“The general opinion of 360Works as a company that always goes above and beyond is well earned.”
“Using the 360Works JDBC plugin to perform my queries cut the time down to .04 seconds each. Processing a batch of 100 records now takes about 4 seconds, rather than the 9½ minutes it took using FileMaker's built-in functionality.”
“Wow, now I see. You guys seriously rock. Thanks for your support; this Charts plugin is great.”
“I've just got an Axis IP camera and your plugin made it so easy to get a still image from the camera straight into my database with only 4 lines of script!”
