How can we help?
Real humans on our team. Start with the docs below; we've already written down most of the answers. Still stuck? Open a ticket and we'll take it from there.
Product documentation.
Each of our product downloads comes with function documentation, and you'll find more robust documentation below.
360Deploy
Deploy FileMaker updates without migrating data by hand.
Charts Plugin
Native bar, pie, and line charts in FileMaker.
Email Plugin
Send email and SMS straight from FileMaker.
FTPeek Plugin
Move files over FTP straight from FileMaker.
JDBC Plugin
Query any JDBC database from FileMaker.
MirrorSync
Sync FileMaker in both directions, online or off.
Plastic Plugin
Take credit card payments from FileMaker.
RemoteScripter Plugin
Run FileMaker scripts over HTTP from anywhere.
SafetyNet
Automatic offsite backups for FileMaker Server.
Scribe Plugin
Read and write PDF, Word, and Excel from FileMaker.
ScriptMaster Plugin
Build your own FileMaker plugin functions, free.
SuperContainer
Keep files out of your FileMaker database.
WebAssistant
Reach the web from a FileMaker script.
Zulu
Sync FileMaker calendars with Google, Apple, and Outlook.
Our licensing.
When you buy a 360Works product, your usage is governed by one of the following license types.
Buy once and keep the version you bought, forever. Moving up to a new major version is a separate purchase.
- Most plugins and products
Buy once, then keep maintenance active to continue receiving updates. Keep it current to save money on upgrades.
- Zulu
- Scribe
- Portfolio Bundle
Your license stays active as long as the subscription is current. There is no penalty for lapsing.
- MirrorSync
Compare notes with other developers
Our team answers questions on the 360Works boards at FMForums, next to developers who use the plugins every day. It's a good place for how-tos, workarounds, and feature talk.
Prefer to talk it through?
Email support
Free with every license. Send us the details and we'll work it with you — include your logs if you can.
Email support →Open a ticket or send us a file.
Tickets are answered in the order they arrive. For anything too big to email, switch to the file tab.
Before you write in, grab your logs. They're the single biggest thing that speeds up a fix. See How to send logs to 360Works.
Need something built?
Support covers our products. When you need custom FileMaker work — a new build, an integration, a rescue — our consulting team picks it up from there.